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Vodafone has launched a new service which provides customers with the peace of mind that they will never run out of credit again. Customers can now “borrow” 50c credit from Vodafone in situations where they run out of credit and cannot top up in the usual manner. To apply for the Vodafone’s SOS service, customers need to send an SMS to 16250 with the word “SOS” written as text.
Upon sending this message their Vodafone account will immediately be credited with Lm0.50. This SMS message is free of charge when the customer sends it locally but the applicable roaming rates apply when using the service whilst abroad.
Customers will be eligible to apply for the SOS service when they have Lm0.50 or less in their account. The credit given plus a minimal charge of 5c will be deducted from the customers’ account when they next top-up. As a promotional offer this service is being offered free of charge for the first month.
“Gone are the days of panic resulting from lack of credit. With the new Vodafone SOS service, customers can rest assured that they will never run out of credit wherever they are. This is yet another service for the benefit of our customers and we’re confident it will be well received” said Daniela Bagnaschi Consumer Marketing Senior Manager at Vodafone Malta.
More information is available at www.Vodafone.com.mt or by calling Customer Service on 247 or 99999247 from any other line.
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