Enemalta issues new Customer Charter for public consultation
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Enemalta has issued its new Customer Charter for public consultation, which outlines the terms and conditions of its services.
The company said that this includes its commitments and responsibilities to the customer, and the customer’s corresponding obligations.
Details about the support that Enemalta can provide is also included, should any difficulties arise when using their services.
Submissions are invited about this Charter, by email, on firstname.lastname@example.org, by Monday, the 9th of October 2017.
Enemalta said that it will be considering all valid suggestions received for inclusion in the final document for onward submission to, and consideration by, the Regulator for Energy and Water Services.