My Melita, the online portal that offers customers an easy way of managing all their Melita services without leaving their home or office, recently hit the 20,000 user milestone. The portal, which was launched less than a year ago, offers a stress-free way of keeping track of services and bills, making paperwork hassles something of the past for all these users.

My Melita offers a very secure system that provides customers with a single user name and password that allows full management of all services in their Melita account. The portal also provides up-to-date itemised billing, helping customers to stay in control of their usage on all Melita services, be it internet, television, telephony or mobile.

“One of Melita’s top priorities remains that of offering more value for money to our customers. We are very well aware that the majority of our subscribers would prefer to sort out their bills and accounts online, without the need of dealing with queues or paperwork. The incredible response that MyMelita has attracted in such a short span of time is very encouraging,” said Mr Jonathan Chetcuti, Melita’s E-Marketing Product Manager.

Through My Melita, customers can check their account balances, pay bills, buy mobile credit, view pending and past invoices, view up-to-date internet, mobile and fixed telephony usage, and even send 8 free SMS per day to all Melita Mobile numbers.

“We are satisfied with the results of this investment as My Melita is proving to be a highly useful tool that is essential to the requirements of today’s lifestyle. Registering to this service is free and simple and offers subscribers a powerful, yet convenient channel to stay in control of their bills,” said Mr. Chetcuti.

To start using My Melita, simply visit http://my.melita.com and click on the new user link to create a new user name and password. Insert your account number and PIN (found at the bottom of your printed bill) and complete the security verification displayed on screen.

Proceed to enter a valid email address, a new password and choose a secret question in case you forget your password, click on the link that is sent to your email address, confirm the new password and log into your new My Melita account.